Prius Recall, Or Not? Toyota, A Mass Producer Of Confusion
After piles of books have been written about the „Toyota Way,“ this round of recalls will have a permanent place in the annals of how to completely NSFW-up crisis management. The epicenter of the disaster at Toyota is not in the pedal dept., it is not in the software development dept., it is in the
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Prius Recall, Or Not? Toyota, A Mass Producer Of Confusion
